Wednesday, 17 October 2007

6 Sigma Government

"6 Sigma" is the title of a quality management system and refers to being almost defect free (3.4 defects per million). Its procedure for the management of improvement is DMAIC:

  1. Define
  2. Measure
  3. Analyze
  4. Improve
  5. Control
In Interactive Democracy any issue receiving sufficient support is already defined but may need to be clarified by the elected parliament. They should define the measurements required to identify success and gather the data (White Hat Thinking); analyze the data and present it to the public; improve the issue by writing the law and seek approval by public vote. It is then the governments responsibility to use Control to ensure success.

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